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Estimate delivery times: 3-6 days (International).
Return within 45 days of purchase. Duties & taxes are non-refundable.
Ensure a smooth and professional shooting experience by hiring a qualified technical officer. Our technician will accompany you during your rental period to assist with equipment setup, troubleshoot issues, and ensure optimal operation of the rented gear.
Service includes:
On-site support during your rental
Help with camera setup and adjustments
Immediate troubleshooting for technical issues
Professional guidance to get the most out of your gear
Recommended for commercial shoots, events, and clients unfamiliar with advanced camera setups.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
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